Warning: count(): Parameter must be an array or an object that implements Countable in /customers/a/a/4/femalecup.com/httpd.www/wp-content/plugins/iwp-client/api.php on line 40 Warning: count(): Parameter must be an array or an object that implements Countable in /customers/a/a/4/femalecup.com/httpd.www/wp-content/plugins/iwp-client/api.php on line 40 FAQ - Femalecup

Frequently Asked Questions

FemaleCup comes in two sizes: Size A (smaller cup) is recommended for women under 30 who have not given birth vaginally, and Size B (larger) is recommended for women over 30 or if you have had a baby. These guidelines are based on the fact that vaginal muscles tend to lose their elasticity as we age and after vaginal birth. When choosing the right size of FemaleCup, consider personal factors like your flow, position of your cervix and your body fit. If you haven’t tried a menstrual cup before, you may want to opt for the smaller size since it can make the insertion process easier until you get hang of it.

Once you insert the cup correctly and carefully, you shouldn’t feel it at all. Our vaginal walls are elastic and are really built to expand (and fit larger objects than a menstrual cup). But with most new things, inserting FemaleCup may take a little time to get used to. Regardless of whether you are sexually active or not, you may feel slight discomfort at first, but this is often associated with the idea of having a strange object sitting inside your body. These nerves will subside as soon as get used to using FemaleCup.

If you experience any significant discomfort or pain during your use of FemaleCup, discontinue use and contact your physician or nurse.

The bell-shaped FemaleCup is designed to be held naturally in place (vertically) by your vaginal walls, therefore it is important to choose the correct size that for you. The silicone material used to make the FemaleCup is suitably firm to keep the cup open even when you move, but at the same time flexible, so it doesn’t irritate you. Additionally, the small suction holes, just beneath the rim of the cup, help create a seal which prevents leaks and ensures that your cup stays in place. If you would like to learn about reasons for possible leakage click here.

The ideal position for FemaleCup in the vagina is when the tip of the stem hides just inside your vaginal opening and the rim surrounds your cervix. If the stem sticks out, you may need to trim it, but we advise that you practice removing your cup without using the stem first, as to be sure you would be able to reach it. Remember that the position of menstrual cups in general, is much lower than the tampon’s, so don’t push the cup deep inside you. (You can see a comparison in the illustration below.) Placing the cup too high inside the vagina may actually cause leakage, particularly when the cervix finds itself outside the cup instead of being included in it. The right position of FemaleCup, relative to your cervix, is when the cup meets the opening of the cervix and is located right above or inside the cup. This position insures that the blood will be collected inside the cup.

As you may notice, using FemaleCup requires a little knowledge about your body anatomy, and it is really important that you are comfortable with touching yourself down there :)

Since the natural length of the vaginal canal varies from woman to woman, the stem is designed to be trimmed if necessary. The tip of the stem should sit just inside your vagina and it should not be showing while you wear it. If it’s sticking out or causes you any discomfort, try trimming the stem. Women with very low cervix, may even need to remove the stem completely, but we always recommend that you practice removing your cup without using the stem first. We also suggest to trim the stem gradually, because once it’s cut it you will not be able to attach it again. What else may help you decide how much you need to trim?

  • Give yourself time. If possible try using the cup for a couple of days before trimming (for example leave it in overnight). Sometimes the stem sticking out may be caused if the cup is in the wrong position in your vagina. After some time, it can reposition itself in the correct place. Once you are sure it sits correctly and you are comfortable with inserting and removing it, it will be easier for you to trim it.
  • Check the position of your cervix during menstruation - your cervix may move slightly up or down from one day to another, therefore it is important to know your cycle. If you cut the stem first, you may notice that the cup moves up toward the cervix and suddenly it is difficult to reach it. You can self-check the position of your cervix (see the guide here - FAQ), but it is always recommended to do it around your menstruation period, as this is the time when the position of cervix is changing.
  • Use sharp scissors or nail clippers to cut the stem in order to get a more rounded shape and smooth edge so it is comfortable to wear.
  • Be careful not to damage the base of your cup, so it doesn't leak.
  • And never attempt to cut the stem while wearing your cup, trim the stem when the cup is outside of your vagina!


Knowing the position of your cervix, prior the purchase, will help you decide which menstrual cup is right for you but it will also make you more aware of your body. Don’t worry, it is not difficult. It is important to check the position of your cervix the time of your menstruation, since as the cervix changes its position and texture over the course of your cycle. During your period, the cervix is normally low and hard and slightly open to allow for blood flow. As you approach ovulation, the cervix rises up to the top of the vagina and becomes softer and moister.
How to feel your cervix? Follow the guide below:

  • Start with washing your hands thoroughly (if you have long nails, you may consider trimming them, so you won’t scratch yourself and/or cause discomfort).
  • Find a comfortable position, some women prefer to sit, other stand with one leg raised (e.g. over the toilet sit). Just remember to use the same position each time if you want to compare the results afterwards.
  • If you wish, use a gentle lubricant on your finger.
  • Gently insert your longest finger into the vagina until you feel the cervix - it is located in the upper front or top. During menstruation the cervix gets more firm so it may feel like the tip of your nose. You will know it is the cervix once you reach reach it, because you won't be able to move your finger any further.
  • You can repeat the “test” every day over the course of a month to determine the individual position of your cervix during your menstrual cycle.
  • Note every time how much of your finger is inside of you, that way you can actually measure the position of cervix.

If you’re still not sure how to do it, can contact your physician to help you determine whether your cervix is low / high / normal and what would be the ideal menstrual cup for you.

FemaleCup is produced in Netherlands to assure a quality manufacturing process as well as high standards. It consists of 100% soft medical-grade silicone, which is free from latex or any other additives. It helps keeps your pH-balance on a healthy level; Therefore, you avoid irritation or dryness.

As a proof of high quality, FemaleCup is approved by U.S. Food and Drug Administration (FDA) and by one of the world’s leading inspection, verification, testing and certification company SGS.

Yes, you can use FemaleCup regardless of age and whether you are sexually active or not. In principle every girl that has started menstruating, should be able to use a menstrual cup. There are however two aspects to consider before you order your first menstrual cup.

First, some girls may feel shy about the topic of menstruation in general, not to mention touching the intimate parts (I assume this is not a problem if you are reading this now). So basically, the use FemaleCup depends on the girls’ emotional maturity. The second issue is your virginity, namely the hymen which is a thin membrane that partially covers the vagina opening. For some girls the hymen covers small part of the vagina opening, while for others it may have a small perforation allowing for the menstrual blood to come out. It is also possible that by the time you have started menstruating your hymen will have been stretched or even torn, e.g. through sport activities or trying out tampons. Now for some cultures, keeping the hymen (the evidence of virginity) intact until marriage may be an important issue. In that case, you should not use FemaleCup, since inserting it may stretch or tear your hymen.

As you can see, the choice is a personal one but if you are ready to try FemaleCup, we suggest to use the smallest one (size A), and practice with different folds to make the insertion process as easy as possible.

Do not use cup with topical medication, it may compromise the silicone and ruin the cup. It is not recommended to use just after miscarriage (ca. 6 weeks) as the opening of cervix may be more susceptible to bacterial infection.

  • Women previously diagnosed with TSS should not use menstrual cup
  • In some cases use of menstrual cup together with an IUD (birth control) can cause trouble – but it depends on your anatomy and you should definitely consult with a doctor or nurse before use. The bottom line: we cannot give fully competent medical advice; in the case of any doubts or questions, you should always contact your doctor.

Retroverted uterus, a physical condition that affects ca. one/quarter of women, does not necessarily exclude women from using the menstrual cup. What really matters when considering FemaleCup is the position of your cervix since you should be able to “place” the cervix inside the cup, or else the blood will leak. There is only a small number of women for whom the FemaleCup will not work. If you are have doubts, contact your physician or a nurse to determine if you can use the cup or not.

There is unfortunately no straight answer to this question. There are some women who successfully use a menstrual cup alongside the IUD/IUS, however it really is really subjective to your individual anatomy. If you currently use an internal device like IUD / IUS and are in the position considering if FemaleCup is right for you, we are highly recommended to consult your gynecologist or nurse.

No, there is no risk because FemaleCup collects your menstrual blood rather than absorbing it.


Yes, you can safely use FemaleCup even if you are allergy sufferer or have sensitive skin, because our product is made of 100% medical grade, biocompatible silicone (completely latex, fragrance, bleachers and chlorine free). The silicone itself is the same kind of material used for medical purposes like e.g. in bandages, feeding tubes, and medical implants. There are no other additives like fragrances so it won’t cause allergic reaction. Another thing worth mentioning is that the blood collected inside the cup has very little contact with air so it will not develop odor. The silicone cup doesn’t absorb the blood in a way cotton pads and tampons do, so you don’t risk developing bacterial infection.

No, you should always remove the cup prior to sexual intercourse as it sits low in the vagina canal. Note that FemaleCup is a feminine hygiene product and should be used for its intended purpose only, which is collecting the menstrual blood. It doesn’t prevent you from pregnancy or Sexually Transmitted Infections.

Honestly, you don’t know when the cup is full. You don’t feel anything unless the cup is overflowing, but that’s unlikely to happen unless you have really heavy periods and leave the cup in for a longer period of time. I suggest that you use your first cycle to learn your body: i.e. how heavy your flow is on different days get comfortable with your body.

Some women may experience slight leakage, especially within first few days of use. The most common reason for this is incorrect application. When typically place the FemaleCup too high in the vaginal canal. The cup should sit as low as it comfortably can, while being entirely hidden inside you (both the cup body and the stem). If you place too high, you risk leakage (see illustration below). You also want to make sure that the cup is entirely open. After you insert the cup, you need to twist and pull down slightly to make sure it pops open and forms a good seal. In both mentioned situations, the leakage will be significant almost like you haven’t used any precaution at all.

Another, though quite rare reason of leakage, is if you leave the cup for too long, without emptying it. Typically, it will manifest itself as a small amount of blood, similar to tampon leakage. It is unlikely to happen because the capacity of the FemaleCup is much higher than the regular tampons, so you really need to try hard in order for it to get overfull (depending on your flow, it can be worn for 10-12 hours).

If you rule out all the mention causes and your cup is still leaking, it may mean that the cup is not the right match for you, due to the size, shape, firmness, length, volume etc. Menstrual cups vary a lot depending on the brand and you may be able to find another cup that better fits your body.


Yes, you can use lubricants but only water-based lubricants. You can also wet the cup with water to ease insertion, it works almost as well. Never use oil lubricants or products containing essential oils, as they may destroy the silicon or shorten its lifespan

If you decide to use lubricant, choose one that is safe for you - that is, lubricant that doesn’t contain substances that could contribute to a fungal or bacterial infection, or simply cause discomfort or irritation. Only use products designed for intimate care or those suitable for contact with the inside of your vagina.

The first principle: keep it clean and dry. It is important to clean the cup thoroughly every time you empty it and in between the periods. Pay extra attention to cleaning the suction holes in the cup, as the blood tends to get stuck in there and it may be difficult to clean. Second rule: use only mild, non-perfumed soap and detergents designed for silicone; the same applies to lubricants (read more about lubricants above).

Once your period is over, and you have cleaned and dried FemaleCup, you can to put it into storage. Always store the cup in the breathable bag, (it is best to store it in the one provided together with your cup). Do not store the cup in a plastic bag or sealed container as it risks growing mold.

Before using FemaleCup for the first time you should sterilize it by boiling it in a pot filled with clean water for about 5 minutes. Do not put any detergents in the pot as they may destroy the silicone. After the recommended time, remove the cup and let it cool down. For hygienic reasons, we highly recommend to sterilize the cup after each period (before you put it into storage) or just before your next use. During your period you can just rinse the cup with water; Using cleaning soap is not necessary, but if you want to use some cleansing product, choose an intimate hygiene product that is safe for you and for the cup.

Do not attempt to clean the FemaleCup in a dishwasher.

In a public restroom or, when you are on holiday away from civilization, a bottle of drinking water may come handy. But if you really don’t have access to clean water and you need to empty the cup, wipe it with a tissue or toilet paper and reinsert. Just remember to disinfect your hands before.

FemaleCup must be sterilized before the first use and between the periods to assure the disinfection. You may also use that method whenever you need a more thorough cleaning. To sterilize FemaleCup simply boil it immersed in the clean water for 5 minutes. For day-to-day cleaning, it is enough to clean your cup with water and mild soap or just water.

We can accept returns within 7 days from the delivery as long as the product is in the same condition. We will asses that and come back to you with a reply as soon as possible.

Silicone of which the cups are made is extremely durable material and in fact when maintaining properly, it can last for years. After some time, it may change color slightly which is normal. It is still perfectly fine to use, unless you experience other, more serious defects e.g. damage to the silicone (perforation, visible cracks), significant loss of firmness. In these case you should change your menstrual cup to a new one.

Still have a question? Ask us here:

What is your name?

Thank you for your message!

We will get back to you as soon as possible.

Error! Something went wrong.